William Hill Problem Gambling
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Neil McArthur, executive director at the Gambling Commission, said: 'This was a systemic failing at William Hill which went on for nearly two years and today's penalty package - which could exceed.
- William Hill Colorado, Inc. Bet With Your Head, Not Over It. If you or someone you know has a gambling problem and wants help, call 1-800-522-4700. William Hill is committed to supporting Responsible Gambling. Only customers aged 21 and over are permitted to wager on our offerings.
- Bet With Your Head, Not Over It. If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER. William Hill is committed to supporting Responsible Gaming. Only customers aged 21 and over are permitted to wager on our offerings.
- GamCare's work directly helping problem gamblers, providing advice on the phone and online or face to face counselling. They also have an education and prevention team working to raise awareness and prevent problem gambling before it starts as well as offering support to family and friends.
- Illiam Hill announced Tuesday a donation of $50,000 to the Council on Compulsive Gambling of NJ to fund a campaign centered on the production of an educational video that depicts the family of a problem gambler and directs them to helpful resources. The video will be distributed online and via social media, and promoted through ads on TV, on.
The online gambling company Mr Green, owned by William Hill, has been fined £3m for “systemic failings” in its measures to stop money laundering and problem gambling.
The Gambling Commission said Mr Green was the ninth gambling company to face sanctions as part of a lengthy probe that has led to firms paying out £20m since 2018.
It criticised Mr Green for a series of transgressions of its gambling licence, including failure to perform any checks on a customer who won £50,000, squandered the lot on new bets and then deposited thousands more.
The company also accepted 10-year-old evidence of a £176,000 claims payout as satisfactory evidence of the source of funds of a customer who deposited more than £1m.
Gambling companies have to check customers’ source of funds to ensure they are not laundering money or betting more than they can afford, indicating a possible gambling addiction.
In another case, Mr Green accepted a photograph of a laptop screen showing currency in dollars on an alleged cryptocurrency trading account as adequate source of funds proof.
Richard Watson, the Gambling Commission executive director, said: “Our investigation uncovered systemic failings in respect of both Mr Green’s social responsibility and anti-money laundering controls which affected a significant number of customers across its online casinos.
“Consumers in Britain have the right to know that there are checks and balances in place which will help keep them safe and ensure gambling is crime-free – and we will continue to crack down on operators who fail in this area.”
The fine, the latest in a string of penalties issued to firms including William Hill, Ladbrokes Coral, 888, Paddy Power and Sky Bet, comes a day after the industry’s trade body said it wanted to ensure UK standards were the “highest in the world”.
By Rob Davies, The Guardian, 27 February 2020
Read more at The Guardian
Photo (cropped and edited): Fabio Venni [CC BY-SA 2.0] via Flickr
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FTSE bookmaker William Hill has set out its new corporate objective ‘Nobody Harmed by Gambling’seeking to ‘eradicate problem gambling within the UK’.
The bold objective sees William Hill place social responsibility and corporate sustainability at the forefront of its day-to-day operations.
Presenting the initiative, William Hill governance has published an ‘immediate action plan’ detailing its new corporate sustainability strategy, alongside ‘nine core commitments’guiding the bookmaker’s long-term social responsibility ambitions.
William Hill’s action plan is noticeably the most prominent problem gambling prevention strategy undertaken by a bookmaker to date.
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The immediate actions include the ‘piloting of mandatory tools’ for at-risk customers, in which the bookmaker may set wagering and time restrictions on for its players aged 18-21.
Further protections, will see William Hill place ‘wagering data at the hands of its customers’, as the bookmaker seeks to improve ‘conscious choices’ between its betting services and its consumer engagements.
William Hill Problem Gambling Problem
At an operational level, William Hill will enhance and expand its staff training capacities focused on spotting earlier gambling-related harms.
The training will be supported by research and findings undertaken by the BetKnowMore UK program, with William Hill governance further stating that it seeks community partners to enhance its new staff training, which will be operated throughout all levels of William Hill’s active corporate management structure; leadership, retail, digital, customer facing, graduate, etc…..
Detailing Nobody Harmed by Gambling corporate intent, William Hill Group Chief Executive Philip Bowcock stated
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“its incumbent on us, as one of the leading betting brands in the UK to eradicate problem gambling. Just taking the money and running is not an option for William Hill”.
“We must recognise the hidden side of gambling and get much better at helping our customers stay safe, in shops and online, in the UK and around the world. Society expects it, our customers need it and a sustainable future for William Hill depends on it.”
The FTSE firm’s new corporate initiative will be led by Lyndsay Wright, William Hill Group Director of Strategy & Sustainability.
Presenting Nobody Harmed by Gambling, Wright details that William Hill is prepared to cooperate with the widest pool of stakeholders, as the bookmaker tackles an industry-wide challenge, linked to a range of social and cultural factors.
“This isn’t going to be a smooth ride. There will be bumps along the road. We will be criticised and some of that criticism will be fair. But we believe that it’s only by setting out with a bold ambition that we’ll start to see that change we want – and to have a positive impact on people’s lives.”